Outsource smartly, grow your business
Eureka Energy Consulting supports you in outsourcing your business processes with qualified teams in West Africa.
Discover our solutions Contact usOur Areas of Expertise
Contact Center
Outsource your multi-channel customer relations (voice, email, chat, social media).
Sales & Prospecting
B2B/B2C teleprospecting, lead qualification, appointment setting.
Back-Office & IT
Data entry, administrative management, level 1 & 2 technical support.
HR & Recruitment
Sourcing, pre-selection, onboarding and outsourced payroll management.
Data & Analytics
Data collection, cleaning, analysis and visualization.
Consulting & Strategy
Market research, due diligence, outsourcing strategy.
Digital Marketing
SEO, SEA, social media, content creation, email marketing.
AI & Automation
Chatbots, RPA, predictive models, process automation.
Moderation & Trust Safety
Content moderation, KYC verification, community management.
Virtual Assistant
Administrative assistants, planning, calendar management.
Transcription & Translation
Audio/video transcription, multilingual translation, subtitling.
Custom Solutions
Customized BPO solutions tailored to your specific needs.
They trust us
« Eureka transformed our customer service. In 6 months, our satisfaction rate increased by 40% and our costs decreased by 35%. A professional and responsive team. »
« Eureka's recruitment quality is exceptional. They built a 10-person IT team in less than 3 months, with remarkable retention rates. »
« Thanks to Eureka, we were able to launch our pan-African campaign in record time. Their knowledge of the local market and responsiveness made the difference. »