Our BPO Solutions
A complete range of outsourced services
Contact Center
Outsource your multi-channel customer relations (voice, email, chat, social media).
Our multi-channel contact center handles your inbound and outbound calls, emails, chats and social media interactions. Our trained agents guarantee a quality customer experience, 24/7.
Sales & Prospecting
B2B/B2C teleprospecting, lead qualification, appointment setting.
Our outsourced sales teams handle your telephone prospecting, lead qualification and appointment setting for your field sales representatives.
Back-Office & IT
Data entry, administrative management, level 1 & 2 technical support.
Outsource your back-office tasks: accounting data entry, order management, level 1 and 2 IT support. Our teams master your business tools.
HR & Recruitment
Sourcing, pre-selection, onboarding and outsourced payroll management.
Entrust us with your recruitment process: multi-channel sourcing, pre-selection, structured interviews. We also manage your payroll and HR administration.
Data & Analytics
Data collection, cleaning, analysis and visualization.
Leverage the power of your data. Our analysts collect, clean and structure your data to produce decision-making dashboards and actionable insights.
Consulting & Strategy
Market research, due diligence, outsourcing strategy.
Benefit from our strategic consulting expertise: market research, operational due diligence, tailored outsourcing strategy development.
Digital Marketing
SEO, SEA, social media, content creation, email marketing.
Grow your digital presence. Our marketing experts manage your SEO/SEA campaigns, social media, content creation and email marketing.
AI & Automation
Chatbots, RPA, predictive models, process automation.
Accelerate your digital transformation with our AI solutions: intelligent chatbots, RPA to automate your processes, predictive models to anticipate your needs.
Moderation & Trust Safety
Content moderation, KYC verification, community management.
Protect your platform. Our teams ensure 24/7 content moderation, KYC verification and your online community management.
Virtual Assistant
Administrative assistants, planning, calendar management.
Free up time with our dedicated virtual assistants: calendar management, appointment scheduling, administrative follow-up, travel booking.
Transcription & Translation
Audio/video transcription, multilingual translation, subtitling.
Our linguists transcribe your audio and video content and provide translations in over 50 languages with professional accuracy.
Custom Solutions
Customized BPO solutions tailored to your specific needs.
Have a specific need? We design custom BPO solutions, adapted to your industry and strategic objectives.